Terms of Service

Last updated: 5 August 2026

1. About this service

Asore ("we", "us", "the service") is a church management system operated at asore.net. These terms govern your use of the service. By creating a workspace, inviting users, sending SMS, or accessing any part of the platform, you agree to these terms.

2. Accounts & workspaces

You create a workspace as the "owner". You are responsible for keeping your login credentials secure and for the actions of every user you invite into your workspace. You may add or remove users at any time from your workspace Settings.

You must be an authorised representative of the church, ministry or organisation you register on the service. Registering a workspace on behalf of an organisation without permission is not allowed.

3. Acceptable use

You agree not to:

• Send SMS content that is unlawful, abusive, deceptive, or that violates the recipient's expressed wishes.
• Upload member data without the members' knowledge or lawful basis to do so.
• Attempt to access other workspaces' data, reverse-engineer the service, or interfere with its operation.
• Resell the service to third parties without our written permission.

4. SMS credits & payments

SMS messages are metered in credits. Credits are purchased via Paystack and are added to your workspace balance immediately on successful payment.

• Credit prices are shown on the Buy Credits page and may change with notice; existing balances are unaffected by price changes.
• Credits are consumed on send (parts × recipients). Rejections by the network do not currently refund credits.
• Credits are non-transferable between workspaces and do not expire while your workspace is active.
• Signup bonus credits are provided as a courtesy and have no cash value.

5. Data ownership & export

You own the member data you upload. We store and process it solely to provide the service to you. You may export your data at any time (CSV exports from the report builder). If you close your workspace, we soft-delete it and retain the data for 30 days before permanent purge; contact us during that window if you need to restore or export.

6. Service availability

We aim for high availability but do not offer a formal uptime SLA on the starter/trial plan. We reserve the right to perform maintenance with prior notice where practical.

7. Termination

You may close your workspace at any time. We may suspend or terminate a workspace that violates these terms, engages in fraud, or fails to pay for services. On termination, unused paid credits are non-refundable.

8. Liability

The service is provided "as is". To the maximum extent permitted by Ghanaian law, our aggregate liability arising from your use of the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim.

9. Changes

We may update these terms from time to time. Material changes will be notified via the email address on the workspace owner account. Continued use after notice constitutes acceptance.

10. Contact

Questions about these terms: hello@asore.net.